CVE-2009-5056

N/A Unknown
Published: March 18, 2011 Modified: April 29, 2026
View on NVD

Description

Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.

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References to Advisories, Solutions, and Tools

Patch Vendor Advisory Exploit Third Party Advisory
http://bugs.otrs.org/show_bug.cgi?id=3583
Source: cve@mitre.org
Exploit
http://bugs.otrs.org/show_bug.cgi?id=3583
Source: af854a3a-2127-422b-91ae-364da2661108
Exploit
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
Source: af854a3a-2127-422b-91ae-364da2661108

4 reference(s) from NVD

Quick Stats

CVSS v3 Score
N/A / 10.0
EPSS (Exploit Probability)
0.9%
55th percentile
Exploitation Status
Not in CISA KEV

Weaknesses (CWE)

Affected Vendors

otrs