CVE-2025-12023

4.3 MEDIUM

Published: November 21, 2025 Modified: December 03, 2025

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.

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CVSS v3.x Details

0.0 Low Medium High Critical 10.0

Vector String

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

References to Advisories, Solutions, and Tools

Patch Vendor Advisory Exploit Third Party Advisory

https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php

Source: security@wordfence.com

Patch

https://www.wordfence.com/threat-intel/vulnerabilities/id/4599b145-cb89-48d4-8581-e1ee7a7bd323?source=cve

Source: security@wordfence.com

Third Party Advisory

2 reference(s) from NVD

Quick Stats

CVSS v3 Score

4.3 / 10.0

EPSS (Exploit Probability)

0.0%

10th percentile

Exploitation Status

Not in CISA KEV

Weaknesses (CWE)

CWE-862

Affected Vendors

elula

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