CVE-2025-12420

9.8 CRITICAL
Published: January 12, 2026 Modified: January 27, 2026
View on NVD

Description

A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform. ServiceNow has addressed this vulnerability by deploying a relevant security update to Β hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.

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CVSS v3.x Details

0.0 Low Medium High Critical 10.0
Vector String
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

References to Advisories, Solutions, and Tools

Patch Vendor Advisory Exploit Third Party Advisory

1 reference(s) from NVD

Quick Stats

CVSS v3 Score
9.8 / 10.0
EPSS (Exploit Probability)
0.1%
15th percentile
Exploitation Status
Not in CISA KEV

Weaknesses (CWE)

Affected Vendors

servicenow