CVE-2025-2493

7.5 HIGH
Published: March 18, 2025 Modified: October 21, 2025

Description

Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to manipulate the ‘id’ parameter of the ‘/softdial/scheduler/load.php’ endpoint to navigate beyond the intended directory. This can allow unauthorised access to sensitive files outside the expected scope, posing a security risk.

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CVSS v3.x Details

0.0 Low Medium High Critical 10.0
Vector String
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

References to Advisories, Solutions, and Tools

Patch Vendor Advisory Exploit Third Party Advisory

1 reference(s) from NVD

Quick Stats

CVSS v3 Score
7.5 / 10.0
EPSS (Exploit Probability)
0.2%
42th percentile
Exploitation Status
Not in CISA KEV

Weaknesses (CWE)

Affected Vendors

sytel